FAQ's

We will send you an email with your order id and after shipping the order you will receive a tracking number to track your order.

You will receive your order on the address mentioned while placing Your Order. The order will reach your doorstep by our trusted courier partner. All orders are sealed packed to protect your goods and to ensure they reach you in perfect condition.

You will receive a tracking number when your order is shipped you can track your order (Track order button). If you still have a issue with your order you can write to us at info@cutlux.in and you issue will be addressed.

We have a trusted and secure payment gateway. It is secure to make payment using net banking, Debit Card, or Credit Card.

Try checking if you have entered all the details correctly, And if your account is wrongly debited after payment failure it will be reverted back in 7-10 business days.

We personally ensure that every delivery of CUTLUX is processed under excellent condition and in fastest way possible.

Yes we do accept bulk order for which contact us at info@cutlux.in or call us +91 99994 99852, +91 96506 30730

If your prepaid order in undelivered, the courier partner send it back to us and we initiate the refund process.